Toni Hawkins, MPH, MA

Conflict Management Services and Learning Experiences
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Conflict Management Practitioner

Greater Hunstville, AL

In many cultures and religions, bluebirds are symbols of hope, love and renewal. Bluebird Resolution Group offers compassion and hope for the future in the midst of conflict. You will be guided through transformative conflict management processes with the goal of renewal. This renewal may be for a relationship, it may be for a family, it may be for a work team or even an organization.  The ability to move forward is tantamount.  Success is not necessarily determined by the continuation of the relationship. Success is achieved when each party feels liberated of the burden of unresolved conflict and is better able to move beyond the conflict.  Birds are often symbols of freedom. Bluebird Resolution Group helps you gain varied perspectives of the conflicts you find yourself in and creatively address them so you can move through and then beyond them.

Bluebird Resolution Group also provides training experiences for your group or team, catered to your specific conflict management, communication, customer service or team-building needs. Though we often learn from experience, preemptive training can help us mitigate some conflict challenges. 


Grounded in the pursuit of forgiveness and faith that challenges can be transformed when you get to the heart of the matter, I have experienced and witnessed the adverse effects unhealthy and unresolved conflict has on organizational health and performance, team cohesiveness, families, interpersonal relationships and individuals. By drawing attention to the core essence of what it means to be human- to share, care, and stay growing, I work to help parties find light in the darkness.



My conflict management practice is rooted in treating people respectfully and being curious about others. There are tremendous rewards in creating spaces of safety and trust, where all people feel welcomed, free and appreciated. My background, education and experiences have honed a unique skill set.  However, my emphasis on listening and being with people compassionately in conflict are some of my most useful tools in peacebuilding.


The growth and opportunities birthed from conflict are invaluable facets of our journeys. I am dedicated to helping my clients reap these benefits as they move forward. There are multiple perspectives or sides in most conflicts.   There are also varied options for resolving them. Open-mindedness and creative approaches broaden the scopes and opportunities for solutions.

At the Legacy Center, we encounter challenging family dynamics on a regular basis in coordinating care for our incapacitated older and disabled adults.  Toni Hawkins has been an invaluable resource for our team.  Her ability to bring families together for the good of the Elder has produced tangible positive outcomes.  Ms. Hawkins listens well to the perspectives of all involved and is able to navigate through collaboration barriers.

Chanda Mills Crutcher

Chief Visionary Officer, The Legacy Center

If it is conflict resolution and board training you’re after, Toni Hawkins is THE answer.  Like many organizations, we had our share of issues to resolve.  Skeptical of finding a miracle worker for our challenges, we contracted with her, crossed our fingers and then prayed!  Our prayers were answered in that a miracle happened that significaantly improved communcations, productivity and efficiency of our meetings.  She neutralized many counterproductive issues.  Can’t wait for our next session!

Drew Berry

Executive Director, National Association of Black Journalists

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